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Upgrade XG 210 from 17.5.14 to 18

Albert Martinez

Hi all,

I'm experiencing an issue while updating a non-production Firewall from 17.5.14 to 18. First of all, no v18 updates apeears on the upgrade panel, so I did download the v18 firmware from MuySophos site. The v18 firmware is upload successfully to XG, but when I perform the reboot or reset with factory defaults with the new v18 firmware, the firewall seems to reboot correctly but with v17.5.14 again. It's no possible to boot the Firewall with v18. I tried with all v18 releases available on the portal, 18.0.1, 18.0.2, .3

I checked the compatibility table and this firewall can support v18.

Anyone has experienced this kind of problem?

Thanks in advance!

Albert



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    First of all, you need to use V18.0 MR3.Thats the only version to use. 

    V18.0 MR3 will be presented on the Webadmin in the upcoming Days. Upload the firmware should be performed with the "upload & boot" option, if possible. This should reboot the appliance. 

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  • 0

    First of all, you need to use V18.0 MR3.Thats the only version to use. 

    V18.0 MR3 will be presented on the Webadmin in the upcoming Days. Upload the firmware should be performed with the "upload & boot" option, if possible. This should reboot the appliance. 

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