Sophos XG auto reboot

Hi Can carmack 

What is the duration of Blackout, is it kind of fluctuation where Power goes off and back again in a moments or seconds

Hi Can carmack 

Could you please share the serial number and output of the below given command through PM?

1. Sign to the XG Firewall's console.
2. Select option 4. Device Console.
3. Run the following command.
   console> system diagnostics show version-info

Hi Keyur 
PM

Hi Can carmack and Jonnathan P,

I would advise you to log a support case and PM me the case number. I will follow up with the support case once you PM me the case number with further instructions.

Thanks,

Hi Can carmack and Jonnathan P,

I would advise you to log a support case and PM me the case number. I will follow up with the support case once you PM me the case number with further instructions.

Thanks,

Thanks Patel.

 info PM Sent as Keyur requested.

Power adapter (eu)
Power cable

received. Not yet tested for the issue

Thanks sophos for replacement part.