This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Sophos XG auto reboot

Can carmack over 5 years ago

For Sophos XG115w;

When blackout occur system does not reboot automatically.
Requires Hard power-on.

How to make it auto reboot after blackout.

Thanks

This thread was automatically locked due to age.

Parents

0 Keyur over 5 years ago

Hi Can carmack

What is the duration of Blackout, is it kind of fluctuation where Power goes off and back again in a moments or seconds
Cancel
Vote Up 0 Vote Down

Cancel

Reply

0 Keyur over 5 years ago

Hi Can carmack

What is the duration of Blackout, is it kind of fluctuation where Power goes off and back again in a moments or seconds
Cancel
Vote Up 0 Vote Down

Cancel

Children

0 Keyur over 5 years ago in reply to Keyur
Hi Can carmack

Could you please share the serial number and output of the below given command through PM?

Sign to the XG Firewall's console.

Select option 4. Device Console.

Run the following command.
console> system diagnostics show version-info
Cancel
Vote Up 0 Vote Down

Cancel
0 Can carmack over 5 years ago in reply to Keyur

voltage regulation, power cuts etc. it goes down and not coming back as before.

minutes sometimes seconds, it differs.

ill pm the infos
Cancel
Vote Up 0 Vote Down

Cancel
0 Jonnathan P over 5 years ago in reply to Can carmack

Hi, what was the outcome here?

I have a customer with an XG 105 who is complaining that theirs is also not powering on after power failure.

Did you manage to find a setting somewhere or anything to check perhaps?
Cancel
Vote Up 0 Vote Down

Cancel
0 Can carmack over 5 years ago in reply to Jonnathan P

not yet, will do as response from here.
Cancel
Vote Up 0 Vote Down

Cancel
0 Can carmack over 5 years ago in reply to Keyur

Hi Keyur
PM
Cancel
Vote Up 0 Vote Down

Cancel
0 FormerMember over 5 years ago in reply to Can carmack

Hi Can carmack and Jonnathan P,

I would advise you to log a support case and PM me the case number. I will follow up with the support case once you PM me the case number with further instructions.

Thanks,
Cancel
Vote Up 0 Vote Down

Cancel
0 Can carmack over 5 years ago in reply to FormerMember

Thanks Patel.

info PM Sent as Keyur requested.
Cancel
Vote Up 0 Vote Down

Cancel
0 Can carmack over 5 years ago in reply to FormerMember

Power adapter (eu)
Power cable

received. Not yet tested for the issue

Thanks sophos for replacement part.
Cancel
Vote Up 0 Vote Down

Cancel