Sophos iView install vmWare Tools

Hi Tobias Sydlowski 

Would please share more information about the reported issue?

Screenshots for the error message, it would help us to assist you better.

Hi Tobias Sydlowski 

Would please share more information about the reported issue?

Screenshots for the error message, it would help us to assist you better.

Sure...

This is the error i get from Veeam backup:

This is how the VM is shown in vCenter:

For comparison. This is how a regular Linux VM with the Open Source VMware tools installed looks like:

Normally the fix would be easy - just log into the console of the Linux appliancel, and update the VMware tools.
But as there is no way for me to access the real CLI/Shell of the VM, i cannot update/reinstall it myself...

MartinDamgaard 

Unfortunately VMware tools installation is not supported on Sophos iView at the moment. 

At the moment VM tool plugin integrated with virtual XG only.

There is an existing thread on Ideas portal for same where you may give your vote to increase the priority for same.

ideas.sophos.com/.../38469907-iview