XG home slow downloads

Hi Mayberts,

what does the IPS tab on the GUI show?

Also how are you connecting to the internet?

Please provide a screenshot of your network tab page.

Ian

Hi Mayberts,

what does the IPS tab on the GUI show?

Also how are you connecting to the internet?

Please provide a screenshot of your network tab page.

Ian

Hi rfcat_vk

I have a modem provided by my ISP in front of my XG home

do you mean this tab?

Here is my network tab

Hi,

thank you, that was what I was after.

Yours is the second network I have with two entries in the connected fields. I would expect one of those to say auto negotiated.

I think I see where the issue might be, in your network tab advanced sub tab change the value to autonegotaited.

Ian

Hi Ian

Like this? That WAN port is gigabit why would it show 100Mbps?

 Hi,

because the modem is setup for 100mbs half duplex. You need to change the modem configuration.

Ian

I don't have the option to change it.

H,

that is the external interface on your modem, what does the modem status tab show, you should be able to alter the internal side.

Your speed issue is being shown by the XG because the interface is 100mbs /half duplex. That can be because the modem is locked, the modem is faulty or maybe the LAN connector on your XG is faulty?

Ian

Still having some issues.  I bought a quad intel 1000 PT and everything works fine for about 10 minutes then I lose Lan connectionnand ping stops.  If I reboot things work again for another 10 mins.  Is this a compatibility issue?  Can you recommend a dual or quad NIC that will work?

Thanks

Hi,

there is no compatibility issue with that card that I am aware of. Did you set the connection to auto negotiate with the new card?

Ian