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17.0 to 17.1 update factory default prompt

onward

Trying to update XG115w_XN03_SFOS 17.0.8 MR-8 through web interface using HW-17.1.0_GA.SF300-152.gpg and get the message "The firmware will boot the device with factory default configuration" each time the firmware is uploaded so I have to cancel.  It's a remote xg in production deployment and factory defaulting would be unwanted.  Is this a known problem?



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  • 0

    Hi,

    This should not happen - In Case - how did you upload the firmware? Can you explain your steps? 

    Is it a HA? 

    __________________________________________________________________________________________________________________

  • 0 in reply to LuCar Toni

    Hi Pal,

     

    Good day!

     

    Wireless models are incapable of HA set-up, anyways as per Sophos Philippines advise, XG115 model or below are not recommended to upgrade to 17.1 and its confirmed that we have to wait.

     

    Warm Regards,

    Deo Angelo P. Lim | Technical Manager - Philippines

    Sophos Certified Architect | Sophos Certified Sales Consultant | Cyberoam Certified Network Security Professional

    ARMLINK COMPUTER CENTER

    M +63 917 720 2755

    E deo@armlinkccs.com

    Skype: deoangelo.lim

  • 0 in reply to Deo Angelo Lim

    Thanks for the feedback both of you.  I did note comments in the release note post mentioned models having problems with 17.1.  release notes now state the firmware isn't available for xg85 but no models other than that.  Are the notes still accurate or is there info still in progress about xg115 that's missing from this post?  https://community.sophos.com/products/xg-firewall/b/xg-blog/posts/sfos-17-1-0-ga-released

  • 0 in reply to onward

    Hi Pal,

     

    Good day!

     

    I also ask Sophos Philippines same question because one of our client with XG105 have the same issue. I've got the information last Monday on a Sophos Partner event, so its legit and advisable that from XG115 below its not recommended to upgrade to 17.1.

     

    Warm Regards,

    Deo Angelo P. Lim | Technical Manager - Philippines

    Sophos Certified Architect | Sophos Certified Sales Consultant | Cyberoam Certified Network Security Professional

    ARMLINK COMPUTER CENTER

    M +63 917 720 2755

    E deo@armlinkccs.com

    Skype: deoangelo.lim

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  • 0 in reply to onward

    Hi Pal,

     

    Good day!

     

    I also ask Sophos Philippines same question because one of our client with XG105 have the same issue. I've got the information last Monday on a Sophos Partner event, so its legit and advisable that from XG115 below its not recommended to upgrade to 17.1.

     

    Warm Regards,

    Deo Angelo P. Lim | Technical Manager - Philippines

    Sophos Certified Architect | Sophos Certified Sales Consultant | Cyberoam Certified Network Security Professional

    ARMLINK COMPUTER CENTER

    M +63 917 720 2755

    E deo@armlinkccs.com

    Skype: deoangelo.lim

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