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17.0 to 17.1 update factory default prompt

Trying to update XG115w_XN03_SFOS 17.0.8 MR-8 through web interface using HW-17.1.0_GA.SF300-152.gpg and get the message "The firmware will boot the device with factory default configuration" each time the firmware is uploaded so I have to cancel.  It's a remote xg in production deployment and factory defaulting would be unwanted.  Is this a known problem?



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Parents
  • Hi,

    This should not happen - In Case - how did you upload the firmware? Can you explain your steps? 

    Is it a HA? 

    __________________________________________________________________________________________________________________

  • Hi Pal,

     

    Good day!

     

    Wireless models are incapable of HA set-up, anyways as per Sophos Philippines advise, XG115 model or below are not recommended to upgrade to 17.1 and its confirmed that we have to wait.

     

    Warm Regards,

    Deo Angelo P. Lim | Technical Manager - Philippines

    Sophos Certified Architect | Sophos Certified Sales Consultant | Cyberoam Certified Network Security Professional

    ARMLINK COMPUTER CENTER

    M +63 917 720 2755

    E deo@armlinkccs.com

    Skype: deoangelo.lim

Reply
  • Hi Pal,

     

    Good day!

     

    Wireless models are incapable of HA set-up, anyways as per Sophos Philippines advise, XG115 model or below are not recommended to upgrade to 17.1 and its confirmed that we have to wait.

     

    Warm Regards,

    Deo Angelo P. Lim | Technical Manager - Philippines

    Sophos Certified Architect | Sophos Certified Sales Consultant | Cyberoam Certified Network Security Professional

    ARMLINK COMPUTER CENTER

    M +63 917 720 2755

    E deo@armlinkccs.com

    Skype: deoangelo.lim

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