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Sophos Endpoint Upgrade to v10 : No Internet connection

PeterT

I am currently using Sophos Endpoint Security and Control version 9.5. (Sophos Enterprise Console 4.5.1.0) The system I am using does not have an Internet connection so on a regular basis I have to manually download the Sophos Warehouse from another system which is on-line and then paste the Warehouse into my SophosUpdateManagaer share.

This seems to work OK and gives me up to date .ide files etc. whenever I do the copy.

Will this be all I have to do to get the Sophos Endpoint v10 ?

Thanks Peter Turvey

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    Hello Peter,

    • to use a certain endpoint version you subscribe to it on the "receiving" end
    • a SUM only downloads these parts of the Sophos Warehouse it "thinks" it needs (it has no knowledge that you use the Warehouse as a source for another SUM). Thus your "providing" end (i.e. the direct source and its source in turn) must also have a subscription to the desired version
    • the Sophos Warehouse "feeds" a SEC/SUM (I use this combined term as on a management server these two are an integrated whole) with metadata, software and data applicable to the SEC/SUM's version, license (derived from the credentials) and subscription. Therefore also all the participating consoles must be on the same level

    Now I assume that the forthcoming automatic upgrade to v.10 will be channeled through to your air-gapped console (i.e. it will also "magically" have the subscription changed) unless you have deliberately subscribed to a fixed or Extended Maintenance version.  

    HTH

    Christian

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    Thanks for the reply Christian.

    I'm afraid you lost me somewhere in your reply.

    If I understand this correctly  the system that I have that is on-line will do whatever it has to do automatically and I don't need to do anything at all.

    Then I'm going to copy the Warehouse from this system onto a CD and put it into my air-gapped system's "SophosUpdateManager" share.

    Once I've done that all of the computers  managed by this Server (and shown in my Enterprise Console) will automatically change from Sophos endpoint security and control  version 9.5 to Sophos Endpoint security and control version 10.

    Is that correct ?

    Do I need to re-protect the clients ?

    Peter

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    Hello Peter, I expect it to work like that. Once Sophos releases the automatic upgrade to v10 all regular (i.e. Recommended and fixed with "automatically upgrade" checked) 9.5/9.7 subscriptions will change to v.10 (on your on-line SUM too), v.10 will be downloaded, the contents of the CIDs updated and finally the clients will upgrade their 9.x install to 10.x. As the contents of the Warehouse change accordingly these steps will be repeated on your air-gapped console. Reprotect is not necessary for "adjacent version" upgrades (and downgrades as well), in fact the preferred method is either upgrading the CID or redirecting the clients to a CID with the new version and let AutoUpdate handle the rest. Christian
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