Sophos error on Linux OS

Hi Tedz,

Unfortunately these are both unsupported distributions so we don't include a pre-compiled Talpa module (used for on-access scanning).

- CentOS is not currently supported

- We only support LTS versions of Ubuntu

However, the installer will attempt to compile a Talpa module during installation/update.  In order to do this you will need development tools such as gcc, make, and the kernel source installed.  This article provides more information:

http://www.sophos.com/support/knowledgebase/article/13503.html

Once you have these tools installed you can attempt compilation by running:

/opt/sophos-av/engine/talpa_select select

Hope this helps,

Tom.

Hello TomA,

Can I request CentOS 5/6 to be supported. It is very popular OS and binary compatible with RedHat (already supported) so I guess is not that dificult.

Question: I'am getting the following warning. Does it affect some funcion?

An event happened on the computer myserver.com.

Unable to load Talpa modules.

Please contact your IT department.

Hello,

That error means that on-access scanning won't be available I'm afraid.

For on-access to work on an unsupported kernel, SAV must be able to compile Talpa.  You might need to install the following components:  gcc, make, kernel-headers.  These are usually included in the kernel-devel package.  Eg:  
yum install kernel-devel-`uname -r`

You can then attempt compilation again with:  /opt/sophos-av/engine/talpa_select select

If there is any problems you can view the log file here:  /opt/sophos-av/log/talpaselect.log

If you have lots of systems on this kernel you can also distribute the Talpa module yourself (so you only need to compile on one machine).  Take a look at this article:

http://www.sophos.com/en-us/support/knowledgebase/110767.aspx

I'm afraid at the moment we aren't planning to formally support CentOS.  The good news is that we will be including fanotify support in SAV9 which will allow you to run on-access scanning on any 2.6.38+ kernel without compiling Talpa.

SAV9 is planned for a Q3/Q4 release this year.

Hope this helps,

Tom.