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Sophos error on Linux OS

tedz

Hi,

We encounter installation error with the following Linux OS:

Kernel version: 2.6.32-71.el6.i686
OS release: CentOS Linux release 6.0 (Final)

Kernel version: 3.0.0-15-generic
OS Release: Ubutnu 11.10 Desktop

Error: Unable to load TALPA modules. On access scan is not enable/running.

we tried to look for document related to this issue but nothing found. we have few servers running CentOS.


Thank you,

Teddy

:21701


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    Hi Tedz,

    Unfortunately these are both unsupported distributions so we don't include a pre-compiled Talpa module (used for on-access scanning).

    - CentOS is not currently supported

    - We only support LTS versions of Ubuntu

    However, the installer will attempt to compile a Talpa module during installation/update.  In order to do this you will need development tools such as gcc, make, and the kernel source installed.  This article provides more information:

    http://www.sophos.com/support/knowledgebase/article/13503.html

    Once you have these tools installed you can attempt compilation by running:

    /opt/sophos-av/engine/talpa_select select

    Hope this helps,

    Tom.

    :21711
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  • 0

    Hi Tedz,

    Unfortunately these are both unsupported distributions so we don't include a pre-compiled Talpa module (used for on-access scanning).

    - CentOS is not currently supported

    - We only support LTS versions of Ubuntu

    However, the installer will attempt to compile a Talpa module during installation/update.  In order to do this you will need development tools such as gcc, make, and the kernel source installed.  This article provides more information:

    http://www.sophos.com/support/knowledgebase/article/13503.html

    Once you have these tools installed you can attempt compilation by running:

    /opt/sophos-av/engine/talpa_select select

    Hope this helps,

    Tom.

    :21711
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