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Uninstall EM Library?

Though I've uninstalled EM Library (Control Panel : Add Remove Programs), when I launch EC4.5 it tells me the EM Library is still in the updating Hierarchy. There's a legacy updating policy, default, which I can't remove and is applied to most of my (AD-tree synched) groups unless I manually unselect Legacy Updating on each group. How do I kill off EM Library and the old default updating policy?
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  • Hello Pete,

    Please check that each group in the console has had the legacy updating tick box unticked. Once all groups are not using the legacy policy then click on "Updates" on the dashboard and it will allow you to remove the emlibrary reference there.

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  • Each group? Umm... That's just over a thousand groups as I'm synched to the root of the AD. I suppose I can break the synch, trim the groups, uncheck any remaining legacies then remake the synch, but it is a pain. Can I add my voice to those calling for policy inheritance!
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  • I've unsynched from my AD, dropped most of the groups, removed the legacy tick from the others, checked that the legacy Default update policy doesn't think it it is in force anywhere

    - but I still can't delete the legacy default update policy.

    What is worse is that on trying to resych with AD, EC4.5 doesn't like the admin user credentials I used previously for automatic installs, unless I'm repeatedly mistyping the password.

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  • Hi Pete,

    Can you raise a support case about the AD sync, if there is an issue here we will want to know about it.

    As for the legacy policy can you click on the "updates" on the dashboard? What options does it give?

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  • Ah! Clicking on the Library entry under Dashboard/Updates now gives me the option to remove the legacy library

    I was looking at the Endpoints Policies pane and the Update Managers view previously, as they seemed the logical places. Have I missed something in the Advanced Upgrade or Enterprise Console guides that says that's were to do it?

    Anyway, thanks!

    (I'll test the AD sync again and call it in if I'm reasonably certain it isn't fumble-finger typing)

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  • I am wondering if the AD sync issue could be possibly linked to the issue in .

    Do please raise a support call as we do want to know about issues like this.

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  • No I don't think it is - the password field is broken in the sync dialog. Having used my admin account rather than the original account I had problems with, I've just changed my password to the original account's, and the dialog won't accept it, grays out the OK button. With the original account name /password combo it doesn't do that, just tells me I've used invalid credentials. Just going to phone it in...

    (I do have a problem which might possibly be distantly related to the enumeration bug though. I find I can't 'Run as another user' when I install EM4.5 on my W7 workstation - I only get 'Run as administrator' as an option.)

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