Guest User!

You are not Sophos Staff.

Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 6 replies
  • Subscribers 8 subscribers
  • Views 17714 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Uninstallation Failed, the MSI Terminated unsuccessfully

Paul Hutchings

Where do I start with working out why this is happening please?

This is simply running the uninstaller from Control Panel with tamper protection off.

I've even re-installed over the top and still get this.



This thread was automatically locked due to age.
Parents
  • 0

    Hi Paul,

    Please help me with the following:

    1. Which Sophos Product are you trying to uninstall?

    2. What is the Version of the Sophos Product?

    3. What is the OS on the computer?

    Haridoss Sreenivasan
    Technical Support Engineer | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

  • 0 in reply to Haridoss Sreenivasan

    Hi Haridoss, I'm not in front of the computer but it will be the latest version of Sophos Central as I was uninstalling after an update.

    OS is Windows 7 x64

    Oddly it did uninstall without error when I did the same thing from add/remove but was using the default local "Administrator" account rather than an account that has local administrator rights.

    Could you point me to a current uninstallation script/command that can be run as a SYSTEM scheduled task to uninstall Central silently please?

Reply
  • 0 in reply to Haridoss Sreenivasan

    Hi Haridoss, I'm not in front of the computer but it will be the latest version of Sophos Central as I was uninstalling after an update.

    OS is Windows 7 x64

    Oddly it did uninstall without error when I did the same thing from add/remove but was using the default local "Administrator" account rather than an account that has local administrator rights.

    Could you point me to a current uninstallation script/command that can be run as a SYSTEM scheduled task to uninstall Central silently please?

Children
Unfiltered HTML