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Can't update Sophos

Hi,

it won't allow me to change to secondary location, won't update, as far as I can tell firewall/handsoff is not blocking it, it has been like this for a week or so, anybody else experiencing this?

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0 mikelis over 12 years ago

bump
:1012346
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0 Wildgoose over 12 years ago

Hi All
Hope you can help me too. - I seem to have a similar problem to previous writer.
I have been using Sophos Home edition for some time wnd am very happy with it.
This weekend I updated my copy - that is when the trouble started.
At first the fresh install failed a couple of times, but eventually installed correctly.
When I ran my first scan with the updated program, it froze after running (correctly) for 20 minutes or so.
I had to shut down and start again. The same thing happened a couple of more times, before I gave up as a bad job and uninstalled my copy of Sophos.
I would like to get Sophos Home edition running properly on my iMac once again.
I am running with Snow Leopard OSX Version 10.6.8
All help gratefully received.
Thank you
Wildgoose
:1012354
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0 mikelis over 12 years ago

Check your HDD's S.M.A.R.T. status, it behaved almost exactly like that when I had a full drive of bad sectors.
P.S. it still won't update
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0 Wildgoose over 12 years ago

Ran Onyx (System maintenance tool).
Re-installed Sophos Home edition.
Ran full scan.
Pleased to report SOPHOS Running AOK now !
Wildgoose
:1012364
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0 mikelis over 12 years ago

Thanks for making me find a better AV :)
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0 thietkelogo over 12 years ago

I have the same problem and can't fix it
:1012370
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