Guest User!

You are not Sophos Staff.

Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 3 replies
  • Subscribers 0 subscribers
  • Views 14072 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Rename PureMessage Service account

Kos-Symbion

Installing v3.1.2 on Exchange 2010 SP2 I didnt have an option to name the service account to be in line with our naming convention only a button to create the account.

Are there any issues in renaming the account from the default SophosPureMessage?

Thanks,

Kos

:28231


This thread was automatically locked due to age.
Parents
  • 0

    Hi,

    Based on the number of changes required within PureMessage if the service account name were to be modified, it is recommended to uninstall PureMessage and then reinstall if you need to use a different account.

    Although there are visible references to the account within the XML files and then the registry with the account's SSID, there are other internal calls to the account name that can't be directly modified. So from a support standpoint, the easiest option is to reinstall to avoid unpredictible behaviour.

    :28313
Reply
  • 0

    Hi,

    Based on the number of changes required within PureMessage if the service account name were to be modified, it is recommended to uninstall PureMessage and then reinstall if you need to use a different account.

    Although there are visible references to the account within the XML files and then the registry with the account's SSID, there are other internal calls to the account name that can't be directly modified. So from a support standpoint, the easiest option is to reinstall to avoid unpredictible behaviour.

    :28313
Children
No Data