Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Using IOS podcasts app

Hi,

Some of us download podcasts on iPhones whilst in the office. Ever since we implemented the UTM, we are noticing that we need to ensure the podcast is fully downloaded before playing it, otherwise we end up with the podcast going back to the beginning in random places. I think this has something to do with the proxy server on the UTM chunking the file to the iPhones and the podcast app thinkint that is the complete file. Anyone seen this and knows a fix?

Thanks.
Andrew.


This thread was automatically locked due to age.
Parents
  • Add single IP address of computer having issue from Web protection -> filtering options -> misc ->"Skip transparent mode source hosts/nets"  If problem no longer persists with podcast you will know it is something to do with proxy.

    *The above assumes that the pod-casting app can establish an outbound connection through the firewall (usually port 80 and  443 ) through your firewall.
Reply
  • Add single IP address of computer having issue from Web protection -> filtering options -> misc ->"Skip transparent mode source hosts/nets"  If problem no longer persists with podcast you will know it is something to do with proxy.

    *The above assumes that the pod-casting app can establish an outbound connection through the firewall (usually port 80 and  443 ) through your firewall.
Children
No Data