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Steam issue

aemberson
We can log into steam but trying to update or install a game comes back with the error "no internet connection" It works if I turn off authentication for the machine, and in the logs I get
"valve254.cs.steampowered.com/.../70029b2b63601dbb86a9e4c2449506a4084e0c1a"
http://valve187.cs.steampowered.com/authdepot/
http://valve16.cs.steampowered.com/authdepot/
http://valve16.cs.steampowered.com/depot/232331/chunk/f5be2617d8a4fb2991fdcc36ab8fdd381bb47e85

I've tried various different regex exceptions but can't get it to work. Turning off authentication for the machine isn't really and option as the machines are used for classes too.

Any regex experts around who would help


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  • 0
    Resolved this issue with another user, a litle bit ago.
    All we had to do was to create an exception for URL filtering for the URLs related to the problem site. but that's just a workaround. there might be an issue with UTM/web filtering itself..

    Can you try to turn on "accessed page logging" and post all URL's that are logged & could be related to this issue?
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  • 0
    Resolved this issue with another user, a litle bit ago.
    All we had to do was to create an exception for URL filtering for the URLs related to the problem site. but that's just a workaround. there might be an issue with UTM/web filtering itself..

    Can you try to turn on "accessed page logging" and post all URL's that are logged & could be related to this issue?
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