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Issue with timeout on pop up for hosted application

rtgreen10
I am having an issue with a hosted accounting system.  online.qbyte.com when my users try to do certain functions a popup opens, goes blank for 3+ minutes but then I get an error about SSL being configured.  I am not sure what is causing this behavior.  When the user goes home it works just fine.  Nothing stands out in the logs.  I have tried setting it up as an exception but that hand no effect.  Any help would be appreciated.


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    finally got the log entries and cannot figureout where the rules are to turn them off.

    2013:05:28-13:28:16 fw1-1 ulogd[5125]: id="2001" severity="info" sys="SecureNet" sub="packetfilter" name="Packet dropped" action="drop" fwrule="60002" initf="eth0" outitf="eth1" srcmac="d4:be[:D]9:42:2c:32" dstmac="0:1a:8c:12:ad:80" srcip="192.168.0.58" dstip="66.38.147.219" proto="6" length="48" tos="0x00" prec="0x00" ttl="127" srcport="60620" dstport="4443" tcpflags="SYN" 
    2013:05:28-13:28:16 fw1-1 ulogd[5125]: id="2001" severity="info" sys="SecureNet" sub="packetfilter" name="Packet dropped" action="drop" fwrule="60002" initf="eth0" outitf="eth1" srcmac="d4:be[:D]9:42:2c:32" dstmac="0:1a:8c:12:ad:80" srcip="192.168.0.58" dstip="66.38.147.219" proto="6" length="48" tos="0x00" prec="0x00" ttl="127" srcport="60622" dstport="4443" tcpflags="SYN" 
    2013:05:28-13:28:16 fw1-1 ulogd[5125]: id="2001" severity="info" sys="SecureNet" sub="packetfilter" name="Packet dropped" action="drop" fwrule="60002" initf="eth0" outitf="eth1" srcmac="d4:be[:D]9:42:2c:32" dstmac="0:1a:8c:12:ad:80" srcip="192.168.0.58" dstip="66.38.147.219" proto="6" length="48" tos="0x00" prec="0x00" ttl="127" srcport="60625" dstport="4443" tcpflags="SYN" 
    2

    any help would be welcome.
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  • 0
    finally got the log entries and cannot figureout where the rules are to turn them off.

    2013:05:28-13:28:16 fw1-1 ulogd[5125]: id="2001" severity="info" sys="SecureNet" sub="packetfilter" name="Packet dropped" action="drop" fwrule="60002" initf="eth0" outitf="eth1" srcmac="d4:be[:D]9:42:2c:32" dstmac="0:1a:8c:12:ad:80" srcip="192.168.0.58" dstip="66.38.147.219" proto="6" length="48" tos="0x00" prec="0x00" ttl="127" srcport="60620" dstport="4443" tcpflags="SYN" 
    2013:05:28-13:28:16 fw1-1 ulogd[5125]: id="2001" severity="info" sys="SecureNet" sub="packetfilter" name="Packet dropped" action="drop" fwrule="60002" initf="eth0" outitf="eth1" srcmac="d4:be[:D]9:42:2c:32" dstmac="0:1a:8c:12:ad:80" srcip="192.168.0.58" dstip="66.38.147.219" proto="6" length="48" tos="0x00" prec="0x00" ttl="127" srcport="60622" dstport="4443" tcpflags="SYN" 
    2013:05:28-13:28:16 fw1-1 ulogd[5125]: id="2001" severity="info" sys="SecureNet" sub="packetfilter" name="Packet dropped" action="drop" fwrule="60002" initf="eth0" outitf="eth1" srcmac="d4:be[:D]9:42:2c:32" dstmac="0:1a:8c:12:ad:80" srcip="192.168.0.58" dstip="66.38.147.219" proto="6" length="48" tos="0x00" prec="0x00" ttl="127" srcport="60625" dstport="4443" tcpflags="SYN" 
    2

    any help would be welcome.
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