Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 6 replies
  • Subscribers 1 subscriber
  • Views 1550 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Issue with timeout on pop up for hosted application

rtgreen10
I am having an issue with a hosted accounting system.  online.qbyte.com when my users try to do certain functions a popup opens, goes blank for 3+ minutes but then I get an error about SSL being configured.  I am not sure what is causing this behavior.  When the user goes home it works just fine.  Nothing stands out in the logs.  I have tried setting it up as an exception but that hand no effect.  Any help would be appreciated.


This thread was automatically locked due to age.
Parents
  • 0
    It's difficult to analyze without the line from the Web Filtering log file...

    If you're running the web proxy in a Standard mode, have you added 4443 to 'Allowed target services'?

    Do you see any port 4443 traffic blocked in the Firewall log?

    Is there anything suspicious in the Intrusion Prevention log file?

    Cheers - Bob
Reply
  • 0
    It's difficult to analyze without the line from the Web Filtering log file...

    If you're running the web proxy in a Standard mode, have you added 4443 to 'Allowed target services'?

    Do you see any port 4443 traffic blocked in the Firewall log?

    Is there anything suspicious in the Intrusion Prevention log file?

    Cheers - Bob
Children
No Data