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No information about Users in Web security reports

red_diablo2004
Hi all,

Hope you are doing well.

I installed ASG in a network as a default gateway and I enabled the Web security (Standard Mode with AD SSO) and everything is working fine but I can't get information about users in reports.

Could you please help me and thanks in advance.


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    Web Protection is enabled and working. It blocks everything just like it is supposed to, however nothing is being recorded in the Web Protection Reports.

    If you mean that log files are being populated, but Reporting is not, then you should ask Sophos Support to reinitialize that database.

    Cheers - Bob
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  • 0
    Web Protection is enabled and working. It blocks everything just like it is supposed to, however nothing is being recorded in the Web Protection Reports.

    If you mean that log files are being populated, but Reporting is not, then you should ask Sophos Support to reinitialize that database.

    Cheers - Bob
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