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No Vimeo.com Videos being Shown

UweT
Hello there,

We cannot play any Vimeo videos by using the web filter.

I have found a video that is embedded on another page and we can play that but the same video cannot being played on the Vimeo website.

2010 Promotional Video - CancerCare Manitoba Foundation 

These are the logs I hope that it is some matching lines:
I have put already to an exception: vimeo.com and a.vimeocdn.com 

xaa4e9f0" url="a.vimeocdn.com/.../moogaloop.swf

2011:12:09-09:42:15 disgwac httpproxy[23220]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="172.17.4.76" dstip="" user="" statuscode="200" cached="1" profile="REF_TJcBIAKKsz (WLAN-Teacher)" filteraction="REF_AKqrUBRGaB (Teachers_Action)" size="342" request="0x9665e60" url="b.vimeocdn.com/.../xml"

2011:12:09-09:42:15 disgwac httpproxy[23220]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="172.17.4.76" dstip="195.95.193.78" user="" statuscode="200" cached="0" profile="REF_TJcBIAKKsz (WLAN-Teacher)" filteraction="REF_AKqrUBRGaB (Teachers_Action)" size="342" request="0xaa4e9f0" url="a.vimeocdn.com/crossdomain.xml" exceptions="auth,mime,cache,fileextension" error="" category="112" reputation="neutral" categoryname="Entertainment"

2011:12:09-09:42:15 disgwac httpproxy[23220]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="172.17.4.76" dstip="194.25.94.162" user="" statuscode="200" cached="0" profile="REF_TJcBIAKKsz (WLAN-Teacher)" filteraction="REF_AKqrUBRGaB (Teachers_Action)" size="204" request="0x7f8bbcc0" url="av.vimeo.com/crossdomain.xml" exceptions="auth,mime,cache,fileextension" error="" category="147,179" reputation="neutral" categoryname="Streaming Media,Media Sharing"

2011:12:09-09:42:15 disgwac httpproxy[23220]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="172.17.4.76" dstip="" user="" statuscode="200" cached="1" profile="REF_TJcBIAKKsz (WLAN-Teacher)" filteraction="REF_AKqrUBRGaB (Teachers_Action)" size="41002" request="0x9665e60" url="b.vimeocdn.com/.../jpeg"

2011:12:09-09:42:15 disgwac httpproxy[23220]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="172.17.4.76" dstip="74.113.233.133" user="" statuscode="200" cached="0" profile="REF_TJcBIAKKsz (WLAN-Teacher)" filteraction="REF_AKqrUBRGaB (Teachers_Action)" size="342" request="0xa66e9f0" url="player.vimeo.com/crossdomain.xml" exceptions="auth,mime,cache,fileextension" error="" category="147,179" reputation="neutral" categoryname="Streaming Media,Media Sharing"

2011:12:09-09:42:16 disgwac httpproxy[23220]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="172.17.4.76" dstip="74.113.233.133" user="" statuscode="200" cached="0" profile="REF_TJcBIAKKsz (WLAN-Teacher)" filteraction="REF_AKqrUBRGaB (Teachers_Action)" size="14408" request="0xa66e9f0" url="player.vimeo.com/.../sidedockController.swf" exceptions="auth,mime,cache,fileextension" error="" category="147,179" reputation="neutral" categoryname="Streaming Media,Media Sharing"

2011:12:09-09:42:20 disgwac httpproxy[23220]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="172.17.4.76" dstip="74.113.233.133" user="" statuscode="200" cached="0" profile="REF_TJcBIAKKsz (WLAN-Teacher)" filteraction="REF_AKqrUBRGaB (Teachers_Action)" size="9356" request="0xa66e9f0" url="player.vimeo.com/.../videoController.swf" exceptions="auth,mime,cache,fileextension" error="" category="147,179" reputation="neutral" categoryname="Streaming Media,Media Sharing"

2011:12:09-09:42:21 disgwac httpproxy[23220]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="172.17.4.76" dstip="74.113.233.133" user="" statuscode="200" cached="0" profile="REF_TJcBIAKKsz (WLAN-Teacher)" filteraction="REF_AKqrUBRGaB (Teachers_Action)" size="1580" request="0xa66e9f0" url="player.vimeo.com/play_redirect

2011:12:09-09:42:23 disgwac httpproxy[23220]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="POST" srcip="172.17.4.76" dstip="74.113.233.133" user="" statuscode="200" cached="0" profile="REF_TJcBIAKKsz (WLAN-Teacher)" filteraction="REF_AKqrUBRGaB (Teachers_Action)" size="1" request="0xa66e9f0" url="player.vimeo.com/.../buffer_stop" exceptions="auth,mime,cache,fileextension" error="" reputation="neutral" category="147,179" reputation="neutral" categoryname="Streaming Media,Media Sharing" 


How can we play Vimeo videos? I don't think it's an exception problem.

Regards,
Uwe


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Parents
  • 0
    Now we have the original situation again:

    Although the config hasn't been changed we cannot see VIMEO videos. I excluded vimeo.com from using the content filter and anything else that one can choose in the exception list. but I can only watch a vimeo video when clicking on the EMBED icon within the movie frame. Then I can see it. 

    What is going on? this situation annoys everyone in school!

    PS: When explicitly deleting the proxy information on a client computer the videos playback works by the way!! But when using the proxy although there is a webfilter exception the vimeo.com video does not load and cannot be shown.
Reply
  • 0
    Now we have the original situation again:

    Although the config hasn't been changed we cannot see VIMEO videos. I excluded vimeo.com from using the content filter and anything else that one can choose in the exception list. but I can only watch a vimeo video when clicking on the EMBED icon within the movie frame. Then I can see it. 

    What is going on? this situation annoys everyone in school!

    PS: When explicitly deleting the proxy information on a client computer the videos playback works by the way!! But when using the proxy although there is a webfilter exception the vimeo.com video does not load and cannot be shown.
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