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Astaro User Portal Access Problem

turboizzy
Hi, I can't seem to figure what the problems is but users are not able to access the user portal for some reason, I can't seem to figure out what the problem is. Web admin can be accessed but user portal cannot be accessed.


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  • 0
    What exactly are the users seeing?  A browser error, a block page, or they can see the login page, but can't authenticate?

    What relevant log information are you seeing?

    If you've recently installed an up2date package, have you tried a post install reboot?

    It's possible that there could be some default port (443) conflict with another service.  At WebAdmin>>Management>>User Portal>>Advanced Tab, you can change the port that the User Portal is using.
    __________________
    ACE v8/SCA v9.3

    ...still have a v5 install disk in a box somewhere.

    http://xkcd.com
    http://www.tedgoff.com/mb
    http://www.projectcartoon.com/cartoon/1
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  • 0
    What exactly are the users seeing?  A browser error, a block page, or they can see the login page, but can't authenticate?

    What relevant log information are you seeing?

    If you've recently installed an up2date package, have you tried a post install reboot?

    It's possible that there could be some default port (443) conflict with another service.  At WebAdmin>>Management>>User Portal>>Advanced Tab, you can change the port that the User Portal is using.
    __________________
    ACE v8/SCA v9.3

    ...still have a v5 install disk in a box somewhere.

    http://xkcd.com
    http://www.tedgoff.com/mb
    http://www.projectcartoon.com/cartoon/1
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