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Can a user release outgoing mail quarantined as spam?

Well, the title says it all: can a user release outgoing mail marked as spam?

A co-worker send a short mail with a pdf (600KB) attached to 227 recipients. About a third was marked as spam and was quarantined. Thats weird! 

Q1. Why is just a third marked as spam and the rest was send out without a problem?

Q2. Is it possible for a user to release these quarantined mails?

I know it is possible with 'Mail Manager -> SMTP Quarantine' but I don't see this option in the user-portal.

Running ASG V8.103

thanks, Ed


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