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Failed to get scanner instance

Brainscanner
Hello everybody,

since last night I've been getting errors when opening webpages saying 
Failed to get scanner instance
. Judging from the logfile it blocks every category.

Some research pointed me to older posts mainly saying this can happen if the box suddenly reboots. But my uptime is currently over 18 days.

Clients configured as transparent proxy exceptions can still access webpages normaly.

Does anybody have an idea?


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  • 0
    Hi Scott,

    I've had the same problem yesterday. Disabling dual-engine worked. But I'm curious: Is this a problem with my Astaro installation or were there actual errors in the patterns published?

    I'm just trying to avoid running into this again in the future.
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  • 0
    Hi Scott,

    I've had the same problem yesterday. Disabling dual-engine worked. But I'm curious: Is this a problem with my Astaro installation or were there actual errors in the patterns published?

    I'm just trying to avoid running into this again in the future.
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