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Connection time out

Hi,

we use a website to place our advertisements. During generation of an advertisement ASL gives a 'the connection to the server timed-out' error message. When accessing the site outside ASL it works fine.

I contacted the designer of the site and they suggested to increase the http timeout value on the firewall. How can I do this on ASL?

Regards,
Franc.

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0 BAlfson over 16 years ago

Franc, I googled: site:astaro.org http timeout

I found: https://community.sophos.com/products/unified-threat-management/astaroorg/f/55/t/43966

Cheers - Bob

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0 FrancWest over 16 years ago in reply to BAlfson

Hi Bob,

thanks, I've must overlooked that one while I searched the forum for it. Sorry! I've added the site to the bypass proxy list but now it just sits there generatin the add, it doesn't time out anymore, but it's still not working. I'll call the developer again.

Regards,
Franc.
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0 BAlfson over 16 years ago

Franc, did you see further down in the thread where there were command-line instructions for V7.4 and later? Also, you might check the 'Content Filter (HTTP)' log to see what's happening.

I've stopped using the worthless vBulletin serch routines here, and now just use Google, telling it to search only site:astaro.org - Veel beter!

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 FrancWest over 16 years ago in reply to BAlfson

Hi Bob,

yes I saw that, but since I'm not getting the connection time out error anymore I thought to contact the developer first.

The contentfilter log doesn't show any problems.

Dank je wel!

Franc.
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0 FrancWest over 16 years ago in reply to FrancWest

Hi Bob,

apparently it takes a while before the setting is active, but after adding the site to the proxy bypass it works fine now.

thanks for the tip!

Franc.
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