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TV Guide updates failing - can't figure it out!

RockinRay
Hi all,

I am trying to download TV Guide updates for eyeTV and am having a problem getting them through the proxy. Here is the log of what is happening:

httpproxy[3966]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="POST" srcip="192.168.0.5" user="" statuscode="200" cached="0" profile="REF_DefaultHTTPProfile (Default Proxy)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="2537298" time="24794 ms" request="0xa8b58f28" url="xmlrpc.macrovision.com/.../xml"

I have set exceptions but it still will not work. If I allow the computer to bypass the proxy, no problems....

Any ideas? Thanks for any replies!


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  • 0
    action="pass" ... size="2537298" time="24794 ms"

    25 seconds means that something is timing out.  Look in the Intrusion Protection log for an indication of whether it's blocking something.  If you see nothing there, temporarily turn IPS off to see if you might need an IPS exception.  Please document the solution you find.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • 0
    action="pass" ... size="2537298" time="24794 ms"

    25 seconds means that something is timing out.  Look in the Intrusion Protection log for an indication of whether it's blocking something.  If you see nothing there, temporarily turn IPS off to see if you might need an IPS exception.  Please document the solution you find.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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