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When AV-scanning enabled -> download not possible

Admin24
Hi all,

using ASG 7.404, I noticed a strange behaviour, wehn trying to download files. After a little while, the browser shows the error message "http.404 website not found" without starting the download.

In order to find out the reason, I tried several settings in Web Security Settings and found out, that download only fails, when antivirus scanning is enabled. When scanning is disabled, download works as expected.

Does anyone know something about how to fix this? Leaving the av-scanning disabled is not my preferred solution. [:S]

Thanks in advance!


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  • 0
    In the current version, the user is indeed shown a screen if the file is smaller than the max scan size but large enough to cause a delay of more than a few seconds - so that's a different issue.

    Like I said, I think it's a problem with the settings on the server, not an Astaro problem.  When you first install the Astaro, there are "factory" presets to except Microsoft, Windowsupdate and Adobe from A-V scanning.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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  • 0
    In the current version, the user is indeed shown a screen if the file is smaller than the max scan size but large enough to cause a delay of more than a few seconds - so that's a different issue.

    Like I said, I think it's a problem with the settings on the server, not an Astaro problem.  When you first install the Astaro, there are "factory" presets to except Microsoft, Windowsupdate and Adobe from A-V scanning.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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