Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 5 replies
  • Subscribers 1 subscriber
  • Views 896 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

When AV-scanning enabled -> download not possible

Admin24
Hi all,

using ASG 7.404, I noticed a strange behaviour, wehn trying to download files. After a little while, the browser shows the error message "http.404 website not found" without starting the download.

In order to find out the reason, I tried several settings in Web Security Settings and found out, that download only fails, when antivirus scanning is enabled. When scanning is disabled, download works as expected.

Does anyone know something about how to fix this? Leaving the av-scanning disabled is not my preferred solution. [:S]

Thanks in advance!


This thread was automatically locked due to age.
Parents Reply Children
  • 0 in reply to Admin24
    Many sites are set to disconnect when interaction with the requestor is "too slow" in the provider's opinion, and that's often the case with the time required for A-V scans.  With Astaro, you can establish an Exception for the URL or entire domain so that the anti-virus is disabled for that specific provider.

    Does that solve your problem?

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA