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Active Directory: Authentication test failed: LDAP call error

FrankFiene
I have a problem with authenticating users against AD:

one machine cannot get any new or "group changed" users and i did a test with the "Test Settings" area on the AD configuration site.

Following error occurs:

Authentication test failed: LDAP call error

The button "Test Server" gives me a "Server test passed." and the Astaro has been joined to the AD Domain.

The only difference to other Astaro systems is the empty server field in the configuration area "Active Directory Single-Sign-On (SSO)".
Is this important? The computer has been joined, so these fields can be empty, right?

Regards!
Frank


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  • 0
    Assuming you've already searched here for a similar problem, I guess you should submit a ticket to Astaro Support.  Please tell us the fix when you find it.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson
    Yes, the Base DN i've entered was "DC=users, DC=, DC=, DC=com", this was working 'til some update i don't know.

    Now without DC=users it works.

    Astaro was not able to parse this base DN.
  • 0 in reply to FrankFiene
    You write English better than most native speakers! - most would write "till" instead of your correct spelling of the contraction for "until" above.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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  • 0 in reply to FrankFiene
    You write English better than most native speakers! - most would write "till" instead of your correct spelling of the contraction for "until" above.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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