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Problem in Accessing Website

srikanth
I am trying to access the following web url from HTTP proxy of ASL.

http://www.broadcast.harris.com/

I am always getting the following Error from astaro. I tried to figure out the problem I played with proxy settings, whilelist etc but no luck. For test I connected one system to the internet without astaro and the url works fine.

My http proxy is running in standard mode. I am not sure if this block is from my IPS rules.

Any idea what could be creating this problem?

Regards,
Srikanth.



ERROR
The requested URL could not be retrieved

--------------------------------------------------------------------------------

While trying to retrieve the URL: http://www.broadcast.harris.com/inscriber/support/inscriber-rtx/default.asp 

The following error was encountered: 

Connection to 192.52.233.215 Failed 
The system returned: 

    (113) No route to hostThe remote host or network may be down. Please try the request again.


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Parents
  • 0
    I suspect you are not allowing the dns through the firewall eg you don't have any rule in place. Try using the DNS proxy, but you will need to tell your PC about.

    I think a more detailed explanation of your configuration would help.

    Ian M
  • 0 in reply to RFCat_vk_01
    I suspect you are not allowing the dns through the firewall eg you don't have any rule in place. Try using the DNS proxy, but you will need to tell your PC about.

    I think a more detailed explanation of your configuration would help.

    Ian M


    hi,

    thanks for the reply. I am using DNS proxy. I set it up under Proxies--> DNS option and our internal network is allowed to use that DNS proxy. 

    Mine is Astaro Security Gateway Appliance ver 6.303.

    HTTP Proxy Details:

    Operation Mode: Standard
    Anonymity: NONE
    Allowed Network: Internal Network

    No Parent Proxy
    Cache enabled

    I am not using any profiles for http proxy.

    do I need to create a separate packet filter rule to allow dns traffic out again? coz I can access all other websites without any problem since from the past six months without that packet filter rules.

    do let me know what other information you may need in order to help me out over this.

    Best Regards.
  • 0 in reply to srikanth
    Have you checked from outside the firewall with a laptop or something? DNS appears to be working (it's trying to connect).. no route to host generally indicates an ISP routing issue or that the site you are trying to reach is down..

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

  • 0 in reply to BrucekConvergent
    Hello Bruce,

    Thanks for the reply. I tried it outside the firewall and the url is opening without any problem. The problem I am facing is from ASTARO itself.

    Any ideas

    Regards.
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