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Astaro and Windows Update error

Hi,

I have the same problems as described in the following thread:
https://community.sophos.com/products/unified-threat-management/astaroorg/f/55/t/43008

I have two machines behind an Astaro 6.x and none of them are able to download windows updates automatically. I can manually download them through the windowsupdate site, but not automatically.

I'm using transparent proxy.

I get the following in the log:

"Error 0x80200013
Download job failed because of insufficient range support"

I have had this problem for a while, and this weekend i reinstalled astaro just to see if there were some conf. issues on my box.

With a new install of astaro, i did only configure the proxy as transparent, and masqed the internal network to the external and allowed HTTP and HTTPS out from internal lan.

It still can't download any updates. What is wrong here?

Thanks

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Parents

0 DrMabuse over 19 years ago

this is explained in the known-issues-list in the knowlege-base on www.astaro.com/kb, ID is 3667.
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0 lejzer over 19 years ago in reply to DrMabuse

Good news that it's a confirmed bug and not conf. issue.

Thank you
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0 lejzer over 19 years ago in reply to DrMabuse

Good news that it's a confirmed bug and not conf. issue.

Thank you
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0 Devenshi over 19 years ago in reply to lejzer

How to solve this problem? We have same problem on it.

Thank you
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0 Godsbrother over 19 years ago in reply to Devenshi

Place the following domain in the proxy 'Skip authentication for domains:' list

microsoft.com
windowsupdate.com

and put the following in the content scanning url whitelist.

\.windowsupdate\.com
\.microsoft\.com

that should fix it for you.
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0 DrMabuse over 19 years ago in reply to Godsbrother

when your proxy is in transparent mode, there is no authentication you can skip. you are thinking of something else. This thread is about the "automatic windows-update" which does not work over the proxy when there are no additional packetfilter-rules defined.

For a windows-update via your browser (the manual update) you are right.
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0 Godsbrother over 19 years ago in reply to DrMabuse

Ah yes my bad should read a bit harder. Just thougth I'd post it as Id just fixed the problem on mine.
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0 openfield over 19 years ago in reply to Godsbrother

Hi,
exact, I've the same problem and the support said to me that it's a "bug" and there is no fix for the moment [:(]

But, DrMabuse, you said "when there are no additional packetfilter-rules defined", what do you mean ? Can we "bypass" the proxy with creating packetfilters rules ???
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