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Problem with Cobion Surf Protection.

Hi,

I have been trying the last two days to get Ali's surf protection working for him without any luck.

The Content Filter log shows this:

2005:10:18-14:51:41 (none) weed: 195.127.173.135:6000 -> continuing ...
2005:10:18-14:51:42 (none) weed: 195.127.173.135:6000 -> continuing ...
2005:10:18-14:51:43 (none) weed: 212.126.210.198:6000 -> marking myself as temporarily invalid
2005:10:18-14:51:44 (none) weed: 212.126.210.198:6000 -> marking myself as temporarily invalid
2005:10:18-14:51:45 (none) weed: 212.126.210.198:6000 -> marking myself as temporarily invalid
2005:10:18-14:51:46 (none) weed: 212.126.210.198:6000 -> marking myself as temporarily invalid
2005:10:18-14:51:48 (none) weed: 212.126.210.198:6000 -> marking myself as temporarily invalid
2005:10:18-14:51:48 (none) weed: Profile profile_0_request starting for: protocol:'http', user:'@', facility:'request', src_address:'10.0.0.5' RESULT:'400', REASON:'URL category 'Unknown category' not allowed' LAST SCANNER:'/usr/lib/libcofs.so'
2005:10:18-14:52:09 (none) weed: 195.127.173.136:6000 -> continuing ...
2005:10:18-14:52:10 (none) weed: 195.127.173.136:6000 -> continuing ...
2005:10:18-14:52:11 (none) weed: 195.127.173.136:6000 -> continuing ...
2005:10:18-14:52:13 (none) weed: 195.127.173.136:6000 -> continuing ...
2005:10:18-14:52:14 (none) weed: 195.127.173.136:6000 -> continuing ...
2005:10:18-14:52:27 (none) weed: 195.127.173.136:6000 -> continuing ...
2005:10:18-14:52:29 (none) weed: 195.127.173.136:6000 -> continuing ...
2005:10:18-14:52:30 (none) weed: 195.127.173.136:6000 -> continuing ...
2005:10:18-14:52:31 (none) weed: 195.127.173.136:6000 -> continuing ...
2005:10:18-14:52:32 (none) weed: 195.127.173.136:6000 -> continuing ...
2005:10:18-14:53:13 (none) weed: 212.126.210.198:6000 -> marking myself as temporarily invalid
2005:10:18-14:53:15 (none) weed: 212.126.210.198:6000 -> marking myself as temporarily invalid
2005:10:18-14:53:19 (none) weed: 212.126.210.198:6000 -> marking myself as temporarily invalid
2005:10:18-14:53:20 (none) weed: 212.126.210.198:6000 -> marking myself as temporarily invalid
2005:10:18-14:53:22 (none) weed: 212.126.210.198:6000 -> marking myself as temporarily invalid
2005:10:18-14:53:26 (none) weed: 212.126.210.198:6000 -> marking myself as temporarily invalid
2005:10:18-14:53:27 (none) weed: 212.126.210.198:6000 -> marking myself as temporarily invalid

Is this correct behavior?

Please reply urgently.

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Parents

0 dayne1432 over 20 years ago

Looks like something is blocking port 6000 on the internet side of Ali's Astaro box. Maybe a router or ISP is blocking access to that port?

Astaro web help: [ QUOTE ]
Please note that for accessing the Cobion categorization database TCP port 6000 needs to be open in upstream firewalls.

[/ QUOTE ]
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0 Simon Shaw over 20 years ago in reply to dayne1432

We do not seem to be blocked on port 6000 though, telnet works....
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0 AliIsmail over 20 years ago in reply to Simon Shaw

Hello,

I notice that I don't have the file "libcofs.co" in my ASL box.

I tried many installation, different versions, different hardwares.

Port 6000 is opened.

Hearing from you soon.
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0 dayne1432 over 20 years ago in reply to AliIsmail

Question: When you installed Astaro did you choose to install the entire security suite or only the open source software?
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0 AliIsmail over 20 years ago in reply to dayne1432

I am installing the entire security suite. But still have no cobion protection [:S]
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0 maygyver over 20 years ago in reply to AliIsmail

The stuff from first post, is although on my Box Release 6.100. There is a bug connecting to the cobion servers. Support is working on it.

Astaro user since 2001 - Astaro/Sophos Partner since 2008
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0 QBNCGAR over 20 years ago in reply to maygyver

Lovely. I haven't dove into logs yet, but on two occasions I've had IE stuck trying to access any website. If I disable Cobion, I get right through. When I re-enable Cobion, it works fine for a while.

Just upgraded to 6.100 (rebuilt my 5.204 system) last night, and so far this is the only issue I've seen.

When the patch is released (I'm a Novell customer), will it be made available via Up2Date right away?
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0 QBNCGAR over 20 years ago in reply to maygyver

Lovely. I haven't dove into logs yet, but on two occasions I've had IE stuck trying to access any website. If I disable Cobion, I get right through. When I re-enable Cobion, it works fine for a while.

Just upgraded to 6.100 (rebuilt my 5.204 system) last night, and so far this is the only issue I've seen.

When the patch is released (I'm a Novell customer), will it be made available via Up2Date right away?
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0 AliIsmail over 20 years ago in reply to QBNCGAR

Well, I tried ASL 4 and V.5.024 and it never works either.
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0 AliIsmail over 20 years ago in reply to AliIsmail

Yesterday, we installed Kerio Winroute firewall instead of ASL and I enjoyed the filter protection.

I easily block porn and games.com

Also I enjoyed virus protection, when accessing www.serials.ws blocks has been implemented to the viruses

It is smooth and nice.

Thanks
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0 RFCat_vk_01 over 20 years ago in reply to AliIsmail

Ali,
your company must well endowed with funds. Also going with a windows based product, not a very stable base to put a firewall on. More memory leaks than Ronald Reagan had, will need to be rebooted about once a week or more.

Best of luck.
Ian M [:)]
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0 AliIsmail over 20 years ago in reply to RFCat_vk_01

Dear Friend,

First, I would like to confirm that I am trying to configure MY ASL box for private reason.

Second, I was obliged to use Kerio, since me, Adeel Akram and Simon Shaw had failed to configure the ASL to use Cobion and AntiVirus.

If you are interested I can connect my ASL to a public IP and you can configure it for me

Hearing from you soon.
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0 RFCat_vk_01 over 20 years ago in reply to AliIsmail

Ali,
seeing you have a trial licence, did you buy a subscribtion to the Cobion filter and the antivirus?

Ian M [:)]
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0 AliIsmail over 20 years ago in reply to RFCat_vk_01

Well ASTARO PEOPLE,

I tried everything, different ISPs, different versions of ASL, different license, and different hardware. IT ALL DOES NOT WORK

It is not related to hardware, license, port 6000, isp, version, it is related to ASTARO itself.

Kerio Winroute Firewall works fine with me !!! I enjoyed the surf protection, virus and many more.

Still waiting for your help in this concern, but please, be specific.

Regards
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0 RFCat_vk_01 over 20 years ago in reply to AliIsmail

Ali,
you didn't answer my last question.

Next question, have you logged a fault with Astaro. Making statements like yoiur previous one doesn't mean anything.

Coboin works fine on my home licence, blocks sites under time control, surf and virus protection work well. Stops spyware, adware, embeded virii.

Ian M [:)]
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0 AliIsmail over 20 years ago in reply to RFCat_vk_01

Hello,

No I did not buy a cobion license, BUT the trial license include valid surf protection. ALSO I borrowed a valid license and does not work either.

Regards,
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0 AliIsmail over 20 years ago in reply to AliIsmail

Any good news [:S]
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0 Simon Shaw over 20 years ago in reply to AliIsmail

Check the patch released today Ali. Hopefully that will fix the issue!
Cheers.
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