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Remote printing not working.

Keith T. Cobbett

Home computer - iMac running OS Sierra (10.12.5)

Work computer - Windows 7 SP1

VPN Software - Tunnleblick

Remote Software - Microsoft Remote Desktop for Mac Version 8

 

End user couldn't surf the internet from home while connected to the VPN.  They have FIOS from Verizon.  I didn't have the same issue.  I have Xfinity from Comcast.  All software and connecting scripts are the same.  Remote Printing (from the Work Computer to the Home Computer) would take 3-5 minutes.  Switched from the Xfinity DNS servers at Work to public DNS servers (8.8.8.8 and 8.8.4.4).  This solved the internet issue on the Home Computer.  However, now the user can't print via their Remote Software.  Note:  I can remote in via LogMeIn and print with no issue.  It appears to be VPN related entirely.

Any thoughts would be appreciated.

Thank you in advance.



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    So it sounds like the original problem was that he could not reach the configured servers through the tunnel.   Why was he not configured to use an i ternal dns when connected with vpn into your internal network?  In short, how is name resolution supposed to occur for devices inside his tunnel?

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    So it sounds like the original problem was that he could not reach the configured servers through the tunnel.   Why was he not configured to use an i ternal dns when connected with vpn into your internal network?  In short, how is name resolution supposed to occur for devices inside his tunnel?

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