Sophos SSL VPN client; error starting log-viewer, no logs, and tls error only ?

Sorry all.. unsure whether this is SSL VPN client for UTM 9 or XG.. I'm new to Sophos.

(Hence i've put this in both XG and UTM 9 forum landing pages)

a.

My SSL VPN client is stupidly trying to find notepad.exe .. when it's not located in that path.. It's in %windir%\system32\notepad.exe

b. Issues instantiating SSL VPN connection.

The lines below don't indicate socket/network reachability on a port ? I.e. if an upstream firewall is blocking ports/path ?

It looks like only a PKI issue ?

Hi Michael,

Login in the User Portal and download the remote access SSL VPN client. Install the new client and verify if the issue persists.

Thanks

And this is going to potentially help fix the log-viewer hooking on an incorrect path for notepad.exe + potential PKI issues ? or just one of the two problems listed ?

Hi Michael,

One question per thread please. Try my suggestion to fix the log-viewer hooking part and I forgot to mention that make sure the client is installed with Administrative rights.

Thanks