Reporting and Remote Access VPN Issue.

Hi Bobby,

Please provide me logs for the concerned VPN service and time stamp of the disconnection.

How frequent is the disconnection, is it after a specific time duration ?

Thanks

Sachin Gurung

Hi,

I've fixed the VPN issue. However, I am working on the logging issue. anything I should check first from a logging perspective? this issue only happened after the recent update.

Hi,

I've fixed the VPN issue. However, I am working on the logging issue. anything I should check first from a logging perspective? this issue only happened after the recent update.

Hi Bobby,

What issue are you facing with logging ? 

Please elaborate it further.

Thanks

Hi,

After updating to 9.401-11 i am no longer receiving web usage reports. I'm not seeing them on the home page for the web protection tab nor am i seeing them when running an executive report.

Prior to the update I was receiving this report.

Regards,

Hi Bobby,

Please go to edit filter action and check if Activity Logging option is selected.

Thanks

Hi,

Yes. Activity logging option is selected.

Regards,

Hi Bobby,

We believe one topic per thread rule. So I request you to post this separately with another thread for further discussion. 

To give a brief idea, I checked the reports in our test lab and I can find the web usage reports generated.

Thanks