This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Portal inaccessible after changing external IP

I have an SG210 that I've been setting up in our office (with an unused external IP from our ISP).  We just moved this to a new colo facility and had to change to change the external IP.  I updated DNS (and verified it has propagated and is returning the new external IP), but when I go to https:///portal, I get a page can't be displayed.  In IE, it states:

Turn on TLS 1.0, TLS 1.1, and TLS 1.2 in Advanced settings and try connecting to https://  again. If this error persists, contact your site administrator.

Tried in Chrome as well.  What is odd is that it worked fine before.  The portal hostname is set the same as the webadmin hostname.

Any thoughts?
I just got back from a beach vacation, so it is possible my brain has not yet finished basking on the beach.

Jared

This thread was automatically locked due to age.

0 BAlfson over 9 years ago

Jared, what if you use the numeric IP instead of the FQDN?

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
Cancel
Vote Up 0 Vote Down

Cancel
0 JaredM over 9 years ago

Same result. I've opened a ticket with support so I'll see what they say.
Cancel
Vote Up 0 Vote Down

Cancel
0 JaredM over 9 years ago

Ah, dumb mistake. DNAT rule for HTTPS that was intercepting 443 traffic and sending it to an internal server.
Cancel
Vote Up 0 Vote Down

Cancel