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Android Connection using SSL

dcerroni
First of all, I am new to using an Android device so I may be doing something wrong.  I want to setup a SSL connection using my S4. I done this already on several windows machines so I know my SSL is setup in the UTM correctly.  I have already installed openVPN.  So, I am guessing that my next step is to use my phone and browse to the user portal so that I can click on the "install" button to install SSL VPN on Android or iOS phone.  When I do this, my phone says downloading but the downloading never completes.  The same thing happens on my home UTM and my work UTM.  What am I missing?

Android 4.2.2

Thanks.


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  • 0
    I guess this is a problem with your network or configuration.

    How do you access UserPortal? From Internal WiFi?
    Do you use the Web Protection? If yes, Standard or Transparent mode?

    Anything in the IPS or Firewall logs?

    ----------
    Sophos user, admin and reseller.
    Private Setup:

    • XG: HPE DL20 Gen9 (Core i3-7300, 8GB RAM, 120GB SSD) | XG 18.0 (Home License) with: Web Protection, Site-to-Site-VPN (IPSec, RED-Tunnel), Remote Access (SSL, HTML5)
    • UTM: 2 vCPUs, 2GB RAM, 50GB vHDD, 2 vNICs on vServer (KVM) | UTM 9.7 (Home License) with: Email Protection, Webserver Protection, RED-Tunnel (server)
Reply
  • 0
    I guess this is a problem with your network or configuration.

    How do you access UserPortal? From Internal WiFi?
    Do you use the Web Protection? If yes, Standard or Transparent mode?

    Anything in the IPS or Firewall logs?

    ----------
    Sophos user, admin and reseller.
    Private Setup:

    • XG: HPE DL20 Gen9 (Core i3-7300, 8GB RAM, 120GB SSD) | XG 18.0 (Home License) with: Web Protection, Site-to-Site-VPN (IPSec, RED-Tunnel), Remote Access (SSL, HTML5)
    • UTM: 2 vCPUs, 2GB RAM, 50GB vHDD, 2 vNICs on vServer (KVM) | UTM 9.7 (Home License) with: Email Protection, Webserver Protection, RED-Tunnel (server)
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