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Dashboard showing wrong count of active Remote Access users

scorpionking
Hi there,

since some versions the WebAdmin Dashboard is counting the Site2Site SSL VPN additionally as Remote Access users:

Dashboard:

Site2Site:

Remote Access:


I have 2 Site2Site Connections active, but no Remote Access users online. the Dashboard however Shows 2 active Remote Access users.

Bug or feature?

UTM 9.103, Home License.

edit: I think the problem appeared with 9.100 or some lower 9.00x Versions.


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Parents
  • 0
    Like I said, I'm not seeing this:



    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson
    Yes Bob, but in your case - as far as I see - it's an IPSec Site2Site connection.
    In apijnappels' an my case it's an SSL Site2Site tunnel, so we're using the same technology for Remote Access and Site2Site.

    ----------
    Sophos user, admin and reseller.
    Private Setup:

    • XG: HPE DL20 Gen9 (Core i3-7300, 8GB RAM, 120GB SSD) | XG 18.0 (Home License) with: Web Protection, Site-to-Site-VPN (IPSec, RED-Tunnel), Remote Access (SSL, HTML5)
    • UTM: 2 vCPUs, 2GB RAM, 50GB vHDD, 2 vNICs on vServer (KVM) | UTM 9.7 (Home License) with: Email Protection, Webserver Protection, RED-Tunnel (server)
  • 0 in reply to scorpionking
    Yes, it's a known issue, think I saw in the KIL somewhere.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

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