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Dashboard showing wrong count of active Remote Access users

Hi there,

since some versions the WebAdmin Dashboard is counting the Site2Site SSL VPN additionally as Remote Access users:

Dashboard:

Site2Site:

Remote Access:


I have 2 Site2Site Connections active, but no Remote Access users online. the Dashboard however Shows 2 active Remote Access users.

Bug or feature?

UTM 9.103, Home License.

edit: I think the problem appeared with 9.100 or some lower 9.00x Versions.


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Parents
  • I'm not seeing this issue on 9.104-17 when I connect via SSL VPN from my iPhone 5.  Connections show up in the correct spot only.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • I'm not seeing this issue on 9.104-17 when I connect via SSL VPN from my iPhone 5.  Connections show up in the correct spot only.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Children
  • I'm not seeing this issue on 9.104-17 when I connect via SSL VPN from my iPhone 5.  Connections show up in the correct spot only.

    Cheers - Bob


    Bob, it's in the dashboard where you see a summary of what you've got.
    The count of site-to-site connections is correct, however a SSL client site-to-site connection is also counted as a remote access connection in the dashboard.

    Managing several Sophos UTMs and Sophos XGs both at work and at some home locations, dedicated to continuously improve IT-security and feeling well helping others with their IT-security challenges.

    Sometimes I post some useful tips on my blog, see blog.pijnappels.eu/category/sophos/ for Sophos related posts.

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