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Dashboard showing wrong count of active Remote Access users

Hi there,

since some versions the WebAdmin Dashboard is counting the Site2Site SSL VPN additionally as Remote Access users:

Dashboard:

Site2Site:

Remote Access:

I have 2 Site2Site Connections active, but no Remote Access users online. the Dashboard however Shows 2 active Remote Access users.

Bug or feature?

UTM 9.103, Home License.

edit: I think the problem appeared with 9.100 or some lower 9.00x Versions.

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0 apijnappels over 11 years ago

We upgraded to 9.104-17 this week (from 9.006-5) and we also have this now (wasn't this way in 9.006-5).
I have reported it to our reseller who in turn will report to Sophos.

Managing several Sophos UTMs and Sophos XGs both at work and at some home locations, dedicated to continuously improve IT-security and feeling well helping others with their IT-security challenges.

Sometimes I post some useful tips on my blog, see blog.pijnappels.eu/category/sophos/ for Sophos related posts.
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0 apijnappels over 11 years ago

We upgraded to 9.104-17 this week (from 9.006-5) and we also have this now (wasn't this way in 9.006-5).
I have reported it to our reseller who in turn will report to Sophos.

Managing several Sophos UTMs and Sophos XGs both at work and at some home locations, dedicated to continuously improve IT-security and feeling well helping others with their IT-security challenges.

Sometimes I post some useful tips on my blog, see blog.pijnappels.eu/category/sophos/ for Sophos related posts.
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Dashboard showing wrong count of active Remote Access users

Submitted a Tech Support Case lately from the Support Portal?