Guest User!

You are not Sophos Staff.

Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 7 replies
  • Subscribers 1 subscriber
  • Views 1082 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

[9.002] Wrong remote access reporting

FrancWest
Hi,

when looking at 'Logging & Reporting' -> 'Remote Access' -> 'Session' -> 'Current users', it reports that there are 2 active session. However, the 'Remote Access' page shows there are no online sessions. This page is right, there aren't any current sessions.

See screenshots.

Franc.


This thread was automatically locked due to age.
Parents
  • 0
    Reboot doesn't solve it. Looks like 2 incomplete database records for these 2 connections.

    Franc.
  • 0 in reply to FrancWest
    Can confirm this bug. For me it happend while the SSL VPN user were connected and I switched from one node to the other (hot-standby with two nodes).  Now after a couple of days using the new UTM 9 with, let me guess, 2-3 desired takeovers, we have now 3 users showing up in current session which aren't connected since days. DB record corpses or what?? Shutting down an restart SSL VPN does not clear the list.
Reply
  • 0 in reply to FrancWest
    Can confirm this bug. For me it happend while the SSL VPN user were connected and I switched from one node to the other (hot-standby with two nodes).  Now after a couple of days using the new UTM 9 with, let me guess, 2-3 desired takeovers, we have now 3 users showing up in current session which aren't connected since days. DB record corpses or what?? Shutting down an restart SSL VPN does not clear the list.
Children
No Data