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Anyone seeing a bug with SSL Online Users not being listed?

bburzycki
Is anyone seeing 0 Users listed when people are connected on the Dashboard page..

As in 1 or multiple users logged into the SSL VPN but none are showing active on the dashboard.


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  • 0
    I'm connected now with SSL and am not seeing this on 8.300.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson
    Just to confirm - your saying you are showing it as one user connected and not zero?



    I'm connected now with SSL and am not seeing this on 8.300.

    Cheers - Bob
  • 0
    Yes, currently, the Dashboard shows 2 active users.  The 'Online Users' display shows one via L2TP and another via SSL.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson
    Then we must have an issue...
    I am running 8.3 and am logged in with multiple users and the Remote Access still says zero Online users...
  • 0
    Probaly an issue with the reporting DB.. If you have a commercial license with support, you should be able to get support to fix the issue.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

  • 0 in reply to BrucekConvergent
    Thanks - i am still in the eval process time frame - so I am not sure that time frame is supported. I will drop in a ticket and see.
  • 0 in reply to bburzycki
    If you have an evaluation unit from a Reseller, then contact them -- they should be able to open a case for you with Astaro.  If direct (in the U.S. they are supposed to go thru resellers, but I'm not sure if you are in the U.S. or not), Astaro should help you out.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

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