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User Portal and Remote Access info

MillardJK
I don't get it. I've got RADIUS successfully configured for use as my authenticator for remote access; however, none of my users (who are able to successfully connect using both PPTP and L2TP/IPSec) are ever seeing the "Remote Access" option in the User Portal.

Of course, if I switch the remote access auth method to local, I have to manage passwords, etc., in both places, but now I get the "Remote Access" option.

Please! Someone tell me where I've gone wrong so I can "have my cake and eat it, too".


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  • 0
    Aha! I watched the daemon log and saw that my AD logon was being used first. I moved one of the RADIUS server entries (which are also using AD, albeit indirectly) to the top, and it started working.
    Thanks for pointing me in the right direction!
  • 0 in reply to MillardJK
    I know you know a lot about all this, Jim, so I was hesitant to assume that you hadn't already checked that.

    Cheers - Bob
    PS If changing the auth sequence causes you to experience auth-sequence problems in other services, that would be interesting to note here.
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  • 0 in reply to MillardJK
    I know you know a lot about all this, Jim, so I was hesitant to assume that you hadn't already checked that.

    Cheers - Bob
    PS If changing the auth sequence causes you to experience auth-sequence problems in other services, that would be interesting to note here.
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