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End User Portal redirects to IP

On the Firewalls that I am managing I have setup the end user portal so they can attach with https://firewall.domain.com:1666. But when then they attach it redirects to https://xx.xx.xx.xx/portal.

Is that normal? Am I missing a setting somewhere?

Firewall is v7.101.

Thanks!
RR

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0 BrucekConvergent over 17 years ago

I take it the IP you see redirected is 127.0.0.1; this is a known issue (check the Known Issue List "KIL" at update.astaro.com) ... I wouldn't worry about it -- you didn't mention if the portal was actually working or not.

CTO, Convergent Information Security Solutions, LLC

https://www.convergesecurity.com

Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries. Use the advice given at your own risk.
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0 Blue Tree Technology over 17 years ago in reply to BrucekConvergent

Nope. It goes to the resolved IP address on the firewall. Yes it is working but they end up getting 2 warnings about the certificate.

Thanks,
RR
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0 BrucekConvergent over 17 years ago in reply to Blue Tree Technology

I think that's also a known issue (though it's not on the KIL... sometimes they don't keep that list up to date)... sounds like you have licensed units there; have you tried opening a case with support yet?

CTO, Convergent Information Security Solutions, LLC

https://www.convergesecurity.com

Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries. Use the advice given at your own risk.
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0 Blue Tree Technology over 17 years ago in reply to BrucekConvergent

Not yet. I noticed it late yesterday. I should do that. [:)]
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0 Blue Tree Technology over 17 years ago in reply to BrucekConvergent

Not yet. I noticed it late yesterday. I should do that. [:)]
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