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Unable to download Agent

hflowers
So I used the "Download Endpoint Installation Package Now" link under Endpoint --> Computer --> Deploy.  That will work but once it downloads, it is unable to update because it says I don't have an internet connection (I do).

So I just copy the link they give me below that, hit it and I get a 404.  Come on Sophos!

Anyone else have this problem?


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  • 0
    looks like their servers sync up overnight or something. it worked today.
  • 0 in reply to hflowers
    looks like their servers sync up overnight or something. it worked today.


    happens from time to time when sophos is dating up something or have problems with the update servers.. 

    have 2 calls for that in the last 6 month and always same answer... 3rd level support in england is investigating... and after some time waiting it worked again...

    greets

    zaphod
    ___________________________________________

    Home: Zotac CI321 (8GB RAM / 120GB SSD)  with latest Sophos UTM
    Work: 2 SG430 Cluster / many other models like SG105/SG115/SG135/SG135w/...

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  • 0 in reply to hflowers
    looks like their servers sync up overnight or something. it worked today.


    happens from time to time when sophos is dating up something or have problems with the update servers.. 

    have 2 calls for that in the last 6 month and always same answer... 3rd level support in england is investigating... and after some time waiting it worked again...

    greets

    zaphod
    ___________________________________________

    Home: Zotac CI321 (8GB RAM / 120GB SSD)  with latest Sophos UTM
    Work: 2 SG430 Cluster / many other models like SG105/SG115/SG135/SG135w/...

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