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Windows 8.1 BlueScreen

I have had 4 different computers with different base installations encounter blue screens when trying to access documents stored on our local NAS. I thought this was fixed with windows 8.1. But I just had a new user on 8.1 crash.

The error I'm getting when it blue screens is
KMODE_Exception_not_handled

After uninstalling Sophos it would work.


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  • If this is a paid license, please open a ticket with Sophos Support. 

    Cheers - Bob

    Sorry for any short responses.  Posted from my iPhone.
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • If this is a paid license, please open a ticket with Sophos Support. 

    Cheers - Bob

    Sorry for any short responses.  Posted from my iPhone.
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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