Hi,
We recently installed Sophos Endpoint Protection UTM 10.3 on some OLD Win 2003 server, but there are two terminal servers, where the installation suceeds, but after update, the update log shows as follows:
Time: 02-10-2014 09:15:22
Message: AutoUpdate finished
Module: SophosUpdate
Process ID: 1160
Thread ID: 1356
Time: 02-10-2014 09:15:22
Message: Installing phase completed
Module: Install
Process ID: 1160
Thread ID: 1356
Time: 02-10-2014 09:15:22
Message: ERROR: Product installation failed: savxp
Module: Install
Process ID: 1160
Thread ID: 1356
Time: 02-10-2014 09:15:19
Message: Installing Product savxp
Module: Install
Process ID: 1160
Thread ID: 1356
Time: 02-10-2014 09:15:19
Message: ERROR: Product installation failed: mcsep
Module: Install
Process ID: 1160
Thread ID: 1356
Time: 02-10-2014 09:12:43
Message: Installing Product mcsep
Module: Install
Process ID: 1160
Thread ID: 1356
Time: 02-10-2014 09:12:43
Message: Installation of sau skipped
Module: Install
Process ID: 1160
Thread ID: 1356
Time: 02-10-2014 09:12:43
Message: Downloading phase completed
Module: Update
Process ID: 1160
Thread ID: 1356
Time: 02-10-2014 09:12:34
Message: Downloading product Endpoint Security and Control from server Sophos
Module: Update
Process ID: 1160
Thread ID: 1356
Time: 02-10-2014 09:12:34
Message: *************** Sophos AutoUpdate started ***************
Module: SophosUpdate
Process ID: 1160
Thread ID: 1356
Time: 02-10-2014 08:15:11
Message: AutoUpdate finished
Module: SophosUpdate
Process ID: 4632
Thread ID: 2668
Time: 02-10-2014 08:15:11
Message: Installing phase completed
Module: Install
Process ID: 4632
Thread ID: 2668
Time: 02-10-2014 08:15:11
Message: ERROR: Product installation failed: savxp
Module: Install
Process ID: 4632
Thread ID: 2668
Time: 02-10-2014 08:15:08
Message: Installing Product savxp
Module: Install
Process ID: 4632
Thread ID: 2668
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