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Change Update Interval

rschuerken
hi there,
we now use the endpoint Protection from out UTM 220 and have a quetion regarding "greyed out" options in the client console.
Even if we authenticate (Tamper Protection is tunrned on) we can't change a hell of options, eg the update interval. It is set to 60 minutes but we would like to set this to at least 6 hours.
There is no way we can change this parameter, it cant be edited in the UTM and cant be edited in the console (loggen in as admin, disabled tamper).

So - what to do?


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  • 0
    they all have the same problem

    On the 'Manage Groups' tab of 'Endpoint >> Computer Management', have you disabled 'Tamper Protection' for the Group to which the computers belong?  Or, have you used the password on the 'Advanced' tab to disable Tamper Protection in each computer?

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • 0
    they all have the same problem

    On the 'Manage Groups' tab of 'Endpoint >> Computer Management', have you disabled 'Tamper Protection' for the Group to which the computers belong?  Or, have you used the password on the 'Advanced' tab to disable Tamper Protection in each computer?

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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