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Can not activate EP

Hello board members

i have try to enable EP.
I can fill in the organization Info, and then press the " Activate Endpoint Protection" button. After a while i get the following messagebox:
Do you want to wait 30 more seconds to finish the request?
Now i press yes, and then nothing happens until the UTM logs me off (after 10 minutes)

How can i activate the UTM.

UTM Details:
Software Appliance with Version Release 9.006-5 and Home License
2GB RAM (1GB in use, and 1GB free)

Thanks and best regards
JC

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0 BAlfson over 12 years ago

Hi, and welcome to the User BB!

It sounds like you need to re-install from CDROM.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 BAlfson over 12 years ago

Hi, and welcome to the User BB!

It sounds like you need to re-install from CDROM.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 dr_net over 12 years ago in reply to BAlfson

Hello Bob,

i have already new installed the utm.
The only thing is, i have restored my old config (same UTM Version, different virtualized Hardware Config).
Do you think that the config has a Problem ?

Thanks and best regards
JC
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Can not activate EP

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