Guest User!

You are not Sophos Staff.

Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 6 replies
  • Subscribers 3 subscribers
  • Views 3386 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Sophos LiveConnect is disabled

synopex
Any news about the LiveConnect? Since this night my UTM haven´t a connect to this:

2013:02:06-23:08:33 HOST-1 epsecd[6081]: I id="4211" severity="info" sys="System" sub="epsecd" name="Recieved report(s) from Sophos LiveConnect"
2013:02:06-23:08:34 HOST-1 epsecd[6081]: I id="4212" severity="info" sys="System" sub="epsecd" name="Acknowledging report(s)" reports="6984257,6985949,6991662,7073143,7073522,7272315,7704128,7706604,7983047"
2013:02:06-23:08:35 HOST-1 epsecd[6081]: W id="4202" severity="warn" sys="System" sub="epsecd" name="Quit recieved from Sophos LiveConnect"
2013:02:06-23:08:35 HOST-1 epsecd[6081]: I id="4223" severity="info" sys="System" sub="epsecd" name="Closing socket to Sophos LiveConnect"
2013:02:06-23:08:35 HOST-1 epsecd[6081]: I id="4210" severity="info" sys="System" sub="epsecd" name="Sleeping for 300 seconds"
2013:02:06-23:13:38 HOST-1 epsecd[6081]: W id="4202" severity="warn" sys="System" sub="epsecd" name="Quit recieved from Sophos LiveConnect"
2013:02:06-23:13:38 HOSt-1 epsecd[6081]: I id="4223" severity="info" sys="System" sub="epsecd" name="Closing socket to Sophos LiveConnect"
2013:02:06-23:13:38 HOST-1 epsecd[6081]: I id="4210" severity="info" sys="System" sub="epsecd" name="Sleeping for 300 seconds"


System is a Active-Passive HA-System, licence is good, time is good, any connections without problems.
I found some about this in the ubb. But all inside the beta-test.

the all.broker.sophos.com is ping´able.


This thread was automatically locked due to age.
Parents
  • 0
    what ever. The logfile now:

    2013:02:07-11:40:31 HOST-1 epsecd[6081]: I id="4210" severity="info" sys="System" sub="epsecd" name="Sleeping for 300 seconds"
    2013:02:07-11:45:33 HOST-1 epsecd[6081]: W id="4202" severity="warn" sys="System" sub="epsecd" name="Quit recieved from Sophos LiveConnect"
    2013:02:07-11:45:33 HOST-1 epsecd[6081]: I id="4223" severity="info" sys="System" sub="epsecd" name="Closing socket to Sophos LiveConnect"
    2013:02:07-11:45:33 HOST-1 epsecd[6081]: I id="4210" severity="info" sys="System" sub="epsecd" name="Sleeping for 300 seconds"
    2013:02:07-11:52:08 HOST-1 epsecd[6081]: I id="4211" severity="info" sys="System" sub="epsecd" name="Recieved report(s) from Sophos LiveConnect"
    2013:02:07-11:52:09 HOST-1 epsecd[6081]: I id="4212" severity="info" sys="System" sub="epsecd" name="Acknowledging report(s)" reports="6978084,6984105,6984257,6985949,6988176,6988966,6989048,6991662,7003810,7073143,7073522,7077933,7175971,7272315,7272610,7272624,7272783,7273064,7273135,7273183,7273233,7273256,7329448,7704128,7706604,7983047,8711263,8987215,9746968,9746975,9746976,9746977,9747003,9747004,9747016,9747017,9747018,9747146,9747147,9747154,9747155,9747156,9747175,9747176,9749506,9749507,9749508,9750286,9750335,9750336"
    2013:02:07-11:52:11 HOST-1 epsecd[6081]: I id="4211" severity="info" sys="System" sub="epsecd" name="Recieved report(s) from Sophos LiveConnect"


    11 hours no LiveConnect. Now its online.....strange
  • 0 in reply to synopex
    These problems happened to some of our customers too during the last few days.
    Sophos support told me that they are aware of the "LiveConnect disabled" problem and are working on it.
    So I think we will have to wait.

    It seems the product is still in a kind of beta state. In Germany we call it "Bananen-Software" (banana software - ripens at the customer site)... [:D]
  • 0 in reply to scorpionking
    Synopex, it's definitely intermittent... saw this yesterday and started a support case.  Probably some sort of issue with the broker servers / services (not a local UTM issue).
Reply Children
No Data