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No update path for UTM Endpoint Clients

lenny_01
Hi,

I installed the Endpoint Protection Client. The Client shows up in the UTM 9 as "Online", so this is working so far. 
But on the client where Endpoint is installed, i can't download updates due to there is noch given update path. Wether primary nor secondary path.

Any ideas?

Cheers,
lenny [:)]


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Parents
  • 0
    I got new awareness...
    Right now I'm at a small site, the internet is not coming from an ISP but from our headquarter over WAN. This ist connection is all open for my ASG425 overhere(proxy,Webfilter etc.) 

    The two clients, where I installed Endpoint Protection, aren't going through my proxy (ASG425) but going directly to 54.251.33.56 over https, which ist the Sophos broker. 

    This request will be rejected by our firewall at the headquarter.

    Does anyone know why the clients doesn't connect over the ASG itself? Can that somehow changed?

    thanks,
    lenny
Reply
  • 0
    I got new awareness...
    Right now I'm at a small site, the internet is not coming from an ISP but from our headquarter over WAN. This ist connection is all open for my ASG425 overhere(proxy,Webfilter etc.) 

    The two clients, where I installed Endpoint Protection, aren't going through my proxy (ASG425) but going directly to 54.251.33.56 over https, which ist the Sophos broker. 

    This request will be rejected by our firewall at the headquarter.

    Does anyone know why the clients doesn't connect over the ASG itself? Can that somehow changed?

    thanks,
    lenny
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